“Fast, elegant, accurate.”
VP, Media Relations, Top-Ten Property/Casualty insurer who requested competitor intelligence research.
“[Ms. Johnston is] one of the [insurance] industry's finest secondary research pros.”
Insurance Consultant
“Thanks! It is amazing that you can find this information quickly, but that others can not find the information at all.”
Loss Control Executive, Top 10 Property/Casualty Insurer who requested a review of literature on the toxicology of specific construction materials
“[Ms. Johnston] is our secret weapon in the area of information and analysis.”
Loss Control Manager who requested information on the cost to employers of employees’ motor vehicle accidents.
“What you did in a half hour would've taken our staff three days. You are the best!”
Loss Control Executive, Top 10 Property/Casualty Insurer who requested competitor research
“A comprehensive response…I knew I could count on you to find the answer to this obscure question”
Loss Control Consultant who requested information on occupational injuries and illnesses in the plastic injection molding industry
“Thank you for your excellent summary! Thank you for all your help and for the excellent work you have done…We truly appreciate your efforts.”
Marketing executive, property/casualty insurer who received the above-mentioned summary.
“Great help in researching emerging issues…[the] research was very thorough and extremely prompt…[the] research is a very valuable asset to our team.”
Insurance Claims Attorney who requested research on an alleged link between SV40 vaccine and mesothelioma
“The information helped us make a better decision on insuring a $400,000 retail account…complete and accurate information”
Loss Control Consultant who requested information on the turnover rate for retail industry employees.
“Not only was the information exactly what the customer wanted, [Ms. Johnston] also offered commentary on the relevance and accuracy of the information. Her prompt response, coupled with the detailed information, demonstrated value-added services…”
Loss Control Consultant who requested a literature review on needlestick injuries
“Exceptionally responsive…In 1.5 days [Ms. Johnston] put together a very thorough and quality report which covered many different aspects of the hazards, as well as relevant litigation. She did a very high quality job.”
Loss Control Manager who requested development of a white paper on the risks and liabilities of cellular phone technologies
“Great job compiling information….very responsive, very thorough…[Ms. Johnston] prepared a quality report…very responsive to my requests and always willing to help”
Loss Control Manager who received the white paper on the risks and liabilities of cellular phone technologies
“You sent exactly what was needed…your quality and quick service helped us retain this 15-year account”
Loss Control Consultant who requested research on crane safety
“Mission accomplished! …Elegant…Very comprehensive.”
VP, Media Relations, Top-Ten Property/Casualty insurer who requested competitor intelligence research.
“The project was interesting and I am glad we had the right person do it!”
Media Relations team, Top-Ten Property/Casualty insurer who requested literature research.
“I have started to read your report and can’t put it down! [It’s] very interesting and helpful…Great stuff…The work you have done is first rate.”
Media Relations team, Top-Ten Property/Casualty insurer who requested competitor research
“As usual, [Ms. Johnston’s] input is helpful and fast.”
Loss Control Consultant who requested research on the cost of back injuries among nurses
“[You’re] our friendly research expert!”
Insurance Claims Attorney who requested information on toxic molds
“Your assistance was tremendously valuable…you do an incredible job.”
Insurance Company Loss Control Manager who requested research on contingency planning
“Excellent resource…The quality of the information supplied, and its usefulness to our insurers, agents, and insureds, is certainly of the highest level. Feedback from brokers has been particularly excellent.”
Loss Control Consultant, with feedback on an annotated webliography of terrorism safety information
“Your timely and precise response is really appreciated.”
Loss Control Consultant who requested technical standards and information on communication towers
“Thanks for the excellent reading material…gave us great background.”
Library Consultant who requested information on executive protection
“You are our ace pinch hitter for information. This was not just a home run, it was a grand slam! Outstanding… you provide excellent service.”
Loss Control Consultant who requested information on safety in die casting operations
“You are wonderful!!! Thank you so much for the information and for the breakneck speed in responding. It’s exactly what we needed to pull the article together!”
Media Relations Manager who requested background information on toy retailers and potential risk and safety issues
“Very quick and thorough response on quick notice…The information you provided will be invaluable.”
Loss Control Executive who requested information on competitors’ staff training facilities.
“You are wonderful. I am so grateful that you have been on our team. You have made an incredible difference in our final outcomes.”
Vice President, Personal Lines insurance, who requested long-term research support on residential fire safety
“It has been my pleasure to work with [Ms. Johnston] on a number of projects. She has always provided timely and useful resource material to assist me in developing technical information papers, technical articles, or technical presentations. Her knowledge and expertise is invaluable with regard to finding the appropriate resource publication or other pertinent material. Her editing capability has been extremely important in enhancing our ability to produce excellent technical products for our customers.”
Loss Control Manager, commenting on long-term research support for loss control topics
“Excellent research! Right on the money, as always!”
Executive, Commercial Insurance Marketing, who requested information on risk management issues for veterinary hospitals
“[Ms. Johnston] is our secret weapon in the area of information and analysis.”
Loss Control Manager who requested information on the cost to employers of employees’ motor vehicle accidents.
“The information you provided was great. It provided us with a rich background of source material.”
Insurance Company Executive, Specialty Risk Marketing, who requested a comprehensive literature review on eye injuries in construction
“This is great information—just the type of statistics we want. Thanks for pulling it together so quickly.”
Media Consultant who requested statistics on fireworks accidents
“You’re better than the Shell Answer Man!”
Loss Control Consultant who requested information on safety in fitness centers.
“Hooray! Once again, you’ve found exactly what we’re looking for. Your expertise is invaluable to us on this project.”
Gerontologist who requested research on home safety for the elderly.
“Thanks for all the updates. I’ve spent most of my life relatively uninformed until you showed up.”
Insurance Company Loss Control Consultant who received our current awareness services